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Our Guarantee

Return Policy

LuxDeli.com believes in quality. Our history of culinary pioneering speaks to the respect and seriousness we bring to dealing with our customers and ensuring that they receive the freshest and tastiest product possible. With that in mind, if for any reason you or your recipient are unsatisfied with your purchase, we will gladly accept return for a 100% refund. Request for refunds or returns must be placed within 48 hours of the receipt of the order. We ask that that you please do not immediately discard any of the products, as we may request you to ship back these products. If you believe that your order is received damaged please take a photo of the original packaging (including the box the order was shipped in) so we may follow up with our shipper if needed.

We guarantee all of our products. If for any reason, you are or the recipient are not fully satisfied with your order, please call us at 1.917.559.0161 or e-mail us at returns@luxdeli.com, and we will promptly refund your money, re-ship/replace your order, or make other arrangements.